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Etihad Airways Canada Office 

  •    Water Park Place, 20 Bay Street, 11th Floor, Toronto, ON M5J 2N8, Canada
  •    +971 2 617 7754
  •    Monday through Friday, 09:00 – 17:00 (local time)
  •    www.etihad.com
  •    dutymediaofficer@etihad.ae

The national airline of the United Arab Emirates, Etihad Airways is primarily based in Abu Dhabi. It operates flights to hundred plus destinations across the globe, creating a reputation for excellence in service, comfort, and safety. If you are looking for the address of the Etihad Airways Canada office, then you can find it at Water Park Place, 20 Bay Street, 11th Floor, Toronto, ON M5J 2N8, Canada. The office is open from 10 in the morning till 7 at night, from Monday to Saturday. For any queries or travel related assistance, you can also call the office. 

Facilities and Services Offered by Etihad Airways Canada office 

Etihad is known for providing exceptional services to all its travellers, regardless of where you are travelling to or from, you can expect almost every required facility at the Etihad Airways Canada office. 

Flight Booking/Cancellations The travellers can book flight tickets, cancel or reschedule bookings offline at the airport or online, and more through the Etihad Airways website or by contacting the office.
Lounge Access Travellers can access the Etihad Airways exclusive lounges, which offer shower services, baby-changing facilities, luggage storage, snacks, hot and cold beverages, business centre and Wi-Fi. 
Complementary Foods and Dining Complimentary dining on every flight is available, with full-of-flavour dishes and your favourite drinks. You can also choose from an array of special meals, which suits your preferences.  
In-flight Entertainment Experience hours of entertainment, movies, TV and music, as well as live sports and news. On selected flights, you can also watch on your own device using Bluetooth headphones. 
Enhanced Comfort and Luxury Flying in Economy Class, Business Class, First Class or The Residence with Etihad Airways. You can enjoy more choices as standard in Economy, upgrade to Business for a fully-flat bed, fly in your own private space. 
Bid on Upgrades Passengers who look forward to flying with comfort and luxury can place their bid to upgrade to Business or First Class using the Plusgrade service. 
Immigration & Customs Clearing US immigration before you board your flight at Abu Dhabi International Airport is a must and can be done at the immigration and customs section of the airport. 
Etihad Guest loyalty programmeJoin the Etihad Guest loyalty programme and earn miles every time you fly with Etihad Airways or its partner airlines. You can also redeem your miles for flights, upgrades, holidays, shopping and more. 
Children Travel Service Travel with children and infants with ease and comfort. Etihad Airways provides kids’ meals, cartoons and games, bassinets, strollers, baby kits and more to make your journey smooth and enjoyable. 
Special Assistance Request special assistance for passengers/travellers with disabilities, medical conditions, reduced mobility or other specific needs. 
Information Counters Get information about the airport or in-flight facilities, services, transport, parking, reservations, cancellations, refunds, and so much more. 
Customer CareGet immediate assistance or help from the Etihad Airways customer service team by phone, email or social media for any queries or feedback. 
Flight Trackers Check the current flight status for your departure and arrival times using the flight tracker or flight information displays available. 

Types of Planes Operated by Etihad Airways

Etihad Airways operates a fleet of both narrow-body and wide-body aircraft from four aircraft families: Airbus A320, Airbus A350, Airbus A380, and Boeing 777 and Boeing 7871. Etihad Airways has the following types of planes in its fleet:

  1. Airbus A320-200: It is a single-aisle jet which is capable of carrying up to 196 travellers at a time and has a range of up to 6,500 km. Etihad owns 14 of these planes. 
  1. Airbus A321-200: It is an expanded version of A320, with a capacity of holding up to 196 passengers and a range of up to 5,600 km. Etihad has 9 of these planes. 
  1. Airbus A350-1000: It is a wide-body jet, which can carry up to 371 travellers in one go and has a range of up to 16,100 km. Etihad Airways has five of these planes. 
  1. Airbus A380-800: The world’s largest passenger aircraft, with a capacity of up to 498 passengers and a range of up to 15,200 km. Etihad Airways has four of these planes, all of which feature luxurious amenities such as private suites, spas, and lounges.
  1. Boeing 777-300ER: It is a long-haul, wide-body jet, which has a capacity of carrying up to 402 passengers and has a range of up to 13,650 km. These planes are used for high-demand routes, specifically. Etihad Airways has eight of these planes. 
  1. Boeing 787-9: This one is a medium-range jet that can carry up to 299 passengers and has a range of up to 14,140 km. Etihad Airways has thirty of these planes. 
  1. Boeing 787-10: Etihad Airways has nine of these planes, with an average age of three years. These planes are part of an order for 30 Dreamliners that Etihad Airways placed in 2013.

How to Reach Etihad Airways Canada office 

There are different ways to reach the Etihad Airways Canada office, depending on your preference and convenience. Here are some options:

  1. By phone: You can call the office at 1800 1233 901, which is available 24 hours. 
  1. By email: You can send an email to the office at delreservations@etihad.ae You can also contact the Etihad Airways customer service by email at feedback@etihad.ae for any queries or feedback. 
  1. By chat: You can chat with the Etihad Airways help centre online, which is available 24/7. You can access the chat option from the website or by scanning the QR code on your boarding pass. 
  1. In person: You can visit the office in person at Water Park Place, 20 Bay Street, 11th Floor, Toronto, ON M5J 2N8, Canada. The office is open from 10:00 am to 7:00 pm from Monday to Saturday.

Traveller’s Queries! 

1. How can I contact the Etihad Airways Canada office?

You can contact Etihad Airways Canada office by calling 1800 1233 901, which is available 24 hours daily. You can also visit the office at Water Park Place, 20 Bay Street, 11th Floor, Toronto, ON M5J 2N8, Canada. 

2. How can I book a flight ticket with Etihad Airways? 

You can book a flight ticket with Etihad Airways offline at the Etihad Airways Canada office or online through their website. 

3. How can I cancel or reschedule a flight ticket with Etihad Airways? 

You can cancel or reschedule your flight ticket at Etihad Airways Canada office. Please note that cancellation/rescheduling fees apply depending on your fare rules.

4. How can I check in for my flight with Etihad Airways?

You can check in at the airport counter. Alternatively, you can check-in online. Online check-in is available from 48 hours to one hour before departure.

5. How can I earn and redeem Etihad Guest Miles with Etihad Airways?

You can earn and redeem Etihad Guest Miles with Etihad Airways by joining their loyalty program, Etihad Guest. You can do this at the Etihad Airways Canada office or at the airport. 

6. How can I get a visa for my destination with Etihad Airways?

You can get a visa for your destination with Etihad Airways by visiting their visa service centre at Water Park Place, 20 Bay Street, 11th Floor, Toronto, ON M5J 2N8, Canada. Alternatively, you can get a visa for your destination with Etihad Airways by applying online through their official website.

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