Passengers of Vietnam Airlines have a perfect place to get answers to all their queries at the Singapore City Office. If you are unable to book the tickets online or are facing issues while managing your reservations, stop immediately and contact the Vietnam Airlines Singapore Office. The dedicated employees of the reservation office will handle your concerns with a customer-oriented approach, and you will be relieved of your troubles quickly.
Apart from these concerns, if you have specific demands related to your bookings, such as extra legroom, window seat, and medical assistance on board, the Vietnam Airline Office in Singapore has accommodations to help you with such requests. You can upgrade or change your itinerary or get a refund from the city office via phone.
More specific details for contacting the Vietnam Airlines Singapore Office are listed below. Here, you will find each Vietnam Airlines Office in Singapore’s contact number, address, working hours, and email address.
Vietnam Airlines Singapore Office Address | 66, Airport Blvd., Terminal 3 Singapore Changi International Airport, row 2, Singapore 819663 |
Phone number of Vietnam Airlines Office in Singapore | 9 am – 6 pm (Monday – Friday) 9 am – 1 pm (Saturday) |
Vietnam Airlines Singapore Office Working Hours | +65 6835 3136 |
Email (Vietnam Airlines Singapore Office) | Reservation.sg@vietnamairlines.com |
Vietnam Airlines Singapore Lost and Found Office Address | SATS Baggage Services Terminal 3 Arrival Hall #01-27 (Near Belt- 44) |
Lost and Found Office Phone Number | +65 6597 4500 |
Working Hours of the Vietnam Airlines Lost and Found Office in Singapore | 7 am – 11: 30 pm |
Email (Lost and Found Office) | Terminal3_LostnFound@sats.com.sg and sin.station@vietnamairlines.com |
Vietnam Airlines Singapore Cargo Office Address | DEKS Air Singapore Pte Ltd Unit 02-270 SATS Airfreight Terminal 4 Core I Singapore 819463 |
Phone Number of the Vietnam Airlines Singapore Cargo Office | +65 6542 8295 |
Working Hours of the Vietnam Airlines Singapore Cargo Office | 9 am – 5: 30 pm (Monday – Friday),9 am – 1: 30 pm (Saturday) |
Email (Cargo Office) | dekscargo_ops@deksair.com.sg |
Map:
The fag carrier of Vietnam is a reputed airline for having lots of fast and large airplanes in its fleet. The following are the fuel-efficient and luxurious aircraft of the Singapore Airlines Fleet.
AIRCRAFT | PLANES IN SERVICE | NUMBER OF PASSENGERS |
Airbus A321-200 | 48 | 178-203 |
Airbus A321neo | 20 | 203 |
Airbus A350-900 | 14 | 305 |
Boeing 787-9 | 11 | 274-311 |
Boeing 787-10 | 4 | 367 |
If you intend to stop by the Vietnam Airlines Singapore Office in person, arrange your visit between 9 am and 6 pm, Monday to Friday. The office also operates on Saturdays between 9 am and 1 pm. Furthermore, we have listed some common facilities you will discover at the City ticketing office so you know what concerns you can resolve there.
BOOK A FLIGHT | CANCELATION QUERIES | CHANGE ITINERARY |
CHECK REFUND STATUS | CHECK-IN INFO | BAGGAGE POLICIES |
TRAVEL WITH ANIMALS | MEDICAL ASSISTANCE | WHEELCHAIR FACILITIES |
SEAT UPGRADE | WIFI AND IN-FLIGHT ENTERTAINMENT | MEAL PREFERENCES |
AIRPORT LOUNGES | PARKING FACILITIES | TRAVELING WITH CHILD |
UNACCOMPANIED MINOR | PASSPORT AND VISA HELP | MISSING LUGGAGE |
MILES | DUTY-FREE ALLOWANCES | SPORTS EQUIPMENT |
Make reservations under the guidance of the expert at the Vietnam Airlines Office in Singapore. The officials will help you get the best deals for the seats that suit your pocket and comfort. Moreover, if you want to book a flight for group travel, they will ensure you get that each member gets a seat nearby. You can also learn about using miles and flight credits to book tickets and get discounts.
Cancel your tickets within a few minutes and get refunds after learning about the cancelation policies from representatives at the office. You should understand the “No Show” policy before canceling your ticket so you can consider your eligibility for refunds. Moreover, based on your airfare type, the Vietnam Airlines Singapore Office Staff will explain the refund payment method to you.
Upgrade your tickets at the Vietnam Airlines ticket office in Singapore. The employees strive to provide you with the best possible seat in the higher class based on availability. Apart from that, they will present you with the details of the airfare price of the two tickets. If you wish to change your itinerary after the reservation, you can ask the Vietnam Airlines Singapore Office employees to arrange it.
Skip the airport check-in process online from your mobile phone and official website. The humble staff of the Vietnam Airlines Office in Singapore will explain the procedure to get boarding passes without standing in the long check-in queue. Moreover, after one conversation with the customer service representatives, you will know the best time to visit the airport.
Purchase extra baggage allowance, or check whether your luggage exceeds maximum capacity. Consult the office staff on what to pack for the carry-on and which items should go for the checked baggage. They will also help transport sports equipment, delicate items, and musical instruments. Carrying such items may cost you an extra amount, which you can discuss with the ticketing office staff.
Animal lovers need not worry about leaving their pets at home while traveling with Vietnam Airlines. They have a comprehensive pet policy for your animals to feel safe while flying. You can learn which animals are allowed on board as carry-on and which should be carried in the cargo area. Get information on what documents you must show the authorities when traveling with a pet.
Staff is meticulous and diligent towards sick, old, and disabled passengers. So, if you want to request a wheelchair facility to move from one part of the airport to the other, all you need to do is ask. Vietnam Airlines Singapore Office employees also equip you with medical assistance on board if a sick or injured person is flying. You may be required to provide medical aid.
When you book a flight at the ticketing office, you can learn the rules for bringing a child. They will enlighten you on the discounts for lap children below a certain age, especially if you wish to carry baby essentials on board. Then, it is better to confirm the items permitted on the board. Then, there is a policy for unaccompanied minors for the kids who travel alone, which the office staff can clarify with you in detail.
Passengers who intend to bring sports goods in their luggage should request service reservations at least 24 hours before departure. You must call or pay a visit to the Vietnam Airlines Office in Singapore to confirm the charges for golf sets & other sports equipment. You must also learn the packaging method, such as there are no sharp objects that may harm someone in the plane.
Yes. The Vietnam Airlines Office in Singapore has accommodations and amenities to help you with your child’s travels.
The office is in 66, Airport Blvd., Terminal 3 Singapore Changi International Airport, row 2, Singapore 819663.
You can call +65 6835 3136 at the Vietnam Airlines office in Singapore to resolve flight-related queries.
You can get in touch with the staff of the Vietnam Airlines Singapore Lost and Found Office to retrieve your lost baggage. It is located in SATS Baggage Services Terminal 3 Arrival Hall #01-27 (Near Belt 44), or you can ring a bell at +65 6597 4500 between 7 am and 11: 30 pm.
You can mail the queries associated with cargo to dekscargo_ops@deksair.com.sg.