Relieve your travel anxiety after discussing your concerns with the Vietnam Airlines Sydney Office professionals. You can customize your flight per your needs under the guidance of the officials. They help you book, manage, and cancel reservations according to your convenience. If you have any special requests, you can discuss them with the customer service representatives. They ensure your flying experience is pleasant and up to the mark.
The amenities at the Vietnam Airlines Office in Sydney cover most common customer demands, such as baggage information, pet travel, and bookings for unaccompanied minors. Apart from these, you may also request wheelchair assistance and airport lounges based on your requirements with just one call at the help center. Keep reading to learn more about the Vietnam Airlines Sydney Office in Australia.
You can get all the contact information for the Vietnam Airlines office in Sydney here. You will find these offices’ operating hours so you know the best time to approach them with your queries and concerns.
Vietnam Airlines Sydney Office Address | Level 25/31 Market St, Sydney NSW 2000, Australia |
Working Hours of the Vietnam Airlines Office in Sydney | 9:00 am to 5:30 pm (Monday to Friday) |
Vietnam Airlines Syndey Office Phone Number | (61-2) 9285 4700 |
Email of the Vietnam Airlines Sydney Office | helpdesk.syd@vietnamairlines.com |
Vietnam Airlines Sydney Airport Office Address | Level 3, International Terminal (T1), Sydney (Kingsford Smith) Airport, NSW 2020 |
Working Hours of the Vietnam Airlines Office in Sydney | 7:35 am to 2 pm in Australian Summer 6: 15 am to 1 pm in Australian Winter |
Vietnam Airlines Sydney Airport Office Phone Number | (61-2) 9693 5588 |
Email of the Vietnam Airlines Sydney Office | airport.syd@vietnamairlines.com |
Vietnam Airlines Sydney Cargo Office Phone Number | (61-2) 9469 7360 |
Email of the Vietnam Airlines Sydney Office | vncargosales@acpworldwide.com.au |
Vietnam Airlines Admin Office Phone Number | (61-2) 9285 4718 |
Vietnam Airlines Admin Office Email | admin.au@vietnamairlines.com |
Official Website | www.vietnamairlines.com |
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The Vietnam Airlines Syndey Office in Australia facilitates its customers with top-notch services, which are tabulated below.
BOOK A FLIGHT | MANAGE RESERVATIONS | CANCEL TICKETS |
ASK FOR AN UPGRADE | GET CHECK-IN INFO | BAGGAGE LIMIT |
CARRY SPORTS EQUIPMENT | EXTRA BAGGAGE ALLOWANCE | PET TRAVELS |
MEDICAL ASSISTANCE | WHEELCHAIR FACILITIES | IN-FLIGHT ENTERTAINMENT |
AIRPORT LOUNGE | MEAL PREFERENCE | MILES |
CHILD & PREGNANCY TRAVELS | UNACCOMPANIED MINOR | CHECK FLIGHT STATUS |
REFUND STATUS | TRAVEL INSURANCE | VISA ON ARRIVAL |
Invest your money in the right place by making your reservation with the help of the experts at the Vietnam Airlines Office in Sydney. They will find seats that match your budget and comfort. Moreover, the officials will try to meet your demands if you travel in a group and want everybody seated nearby. Request extra legroom and exit row seats at the sales office. Learn about the use of miles to make reservations and get premium tickets.
Your bookings with Vietnam Airlines are flexible, meaning you can change or upgrade it per your preference within a certain period. All you need to do is reach out to the right people. Vietnam Airlines Office in Sydney employees even assist you with changing the itinerary if your plans change after making the reservations. You can easily cancel the original tickets and rebook the new ones. If the airfare of the new ticket is lower, then the officials will help you with the refund, too.
Understand the rules for canceling a ticket with the Vietnam Airlines Sydney office staff. They will explain the refund policies if your tickets are in the Non-changeable or Non-refundable category. Ensure you apply for flight cancellation at least 3 hours before departure to avoid falling under the No show fee. Get answers to all your queries related to flight cancelations and refund policies at the right place.
You will learn about the numerous check-in options at the Vietnam Airlines Office in Sydney. Get your boarding passes online from the airline’s mobile application and official website at your convenience. You can call the hotline to check in on time before reaching the airport and save yourself from the hassles of standing in the airport queue at the kiosks and counters. Besides, you can complete these small tasks on time to relieve yourself of the hurry on the departure date.
Depending on the amount of luggage you plan on bringing in during your travels, the officials will explain whether or not you need to buy the extra baggage allowance. Pack your stuff carefully and precisely as per the policy to ensure there are no restricted items because of which you may get in trouble. Vietnam Airlines Sydney Office employees will inform you about the charges for carrying sports equipment and other unique items on board.
Passengers who need mobility assistance in the airport and flight should discuss this with the staff at the Vietnam Airlines Office in Sydney. Make your requests at least 48 hours before the departure. If you want to carry your battery-powered wheelchair, canes, or other devices, inform them prior so they can acknowledge you with the policies. Moreover, sick passengers who wish to carry medical assistance, equipment, and medicines on board should notify the authorities beforehand.
Child travel policies of the Vietnam Airline Sydney office are strict for the safety of the young flyers. You should carefully go through the rules while booking tickets for an unaccompanied minor. The officials will direct you with the consent and handling form while making reservations. You can trust the accompanied cabin crew to provide care and safety to your child on board. After landing, they escort the child to the authorized guardian, who should be available at the gates on time.
Experience world-class business and entertainment services at the Lotus lounges of Vietnam Airlines during your layovers. With just one call or visit to the city office, you will get the opportunity to experience the top-notch hospitality of the airlines. The in-flight standard quality services at these seating areas have spaces for baggage, pets, and wide-screen cable/digital televisions. Vietnam Airlines Sydney Office will provide you with detailed information when you approach them with the request.
Vietnam Airlines Office in Sydney has the amenities to offer you information on pet travel. Learn about the fees for transporting pets, documents required, and regulations. Ensure you check the government regulations of the country you are flying to while planning an international trip with an animal. Some countries have restrictions on carrying selected animals. Besides, passengers with a disability can bring service dogs as checked baggage at no cost.
You can easily cancel the tickets with the help of experts at the Vietnam Airlines office in Sydney.
The office is in Level 25/31 Market St, Sydney NSW 2000, Australia.
No. The office is open between 9:00 am to 5:30 pm from Monday to Friday.
Yes. You can ring a bell at the Vietnam Airlines Sydney office at this number: (61-2) 9285 4700.
You can reach out to the Vietnam Airlines Sydney Airport Office located at Level 3, International Terminal (T1), Sydney (Kingsford Smith) Airport, NSW 2020. You can also call them at (61-2) 9693 558.
admin.au@vietnamairlines.com is the email ID of Vietnam Airlines Admin. You can also give them a call at (61-2) 9285 4718.