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Vietnam Airlines Vientiane Office in Laos

  •    XHG9+2F Vientiane, Laos
  •    +856 21 217 562
  •    Every day - 24hrs
  •    https://www.vietnamairlines.com/vn/en/home
  •    onlinesupport@vietnamairlines.com

Do you want to know how you can manage your travel with the Vietnam Airlines? Are you also looking for someone who can offer their assistance during your journey? Then, this is the place where you will find all your answers. The Vietnam Airlines Vientiane Office in Laos will guide you thoroughly about ticket fares, flight delays, refunds, terminal information and services, in-flight meals and beverages, baggage claims, and more. One of the most accessible options for reaching out to them is visiting their official website or dialling their contact number, the details of which you will find in the guide below. 

How to do Contact with the Vietnam Airlines Vientiane Office?

For passengers living nearby, you can head straight to the airline’s office during working hours and clear all doubts about your journey. You can also connect with them via phone, text, email, or their official website; this data will surely be helpful for someone living far away. Below is all the info you need. 

AddressXHG9+2F Vientiane, Laos
Contact Number+856 21 217 562
Working HoursEvery day – 24hrs
Email IDonlinesupport@vietnamairlines.com

Airport Details & Map

Wattay International Airport,
19 ຖະໜົນສາຍລົມ, Vientiane, Laos

Vietnam Airlines Head Office Info

You must be wondering why you need the head office details when you have the details of the airline’s city office. That is because if you cannot reach the Vietnam Airlines staff in the city Office, you can connect with the officials at the headquarters. 

HQ Address200 Nguyen Son Street, Long Bien District, Hanoi, Vietnam
Contact Number+91 11 2373 0864
Official Websitehttps://www.vietnamairlines.com/vn/en/home
Operating Hours Every day – 24hrs

Privileges at the Airlines Vientiane Office in Laos

The segment below will educate you about the services and amenities the Vietnam Airlines office offers in Vientiane. So, before you embark on your journey, go through the information to clearly understand what to expect. 

Ticket countersTicket RefundSelf-service kiosks
Tracking Flight statusSeat UpgradationDining Facilities
Special AssistanceRoutes and destinationsTravel Requirements
In-flight servicesPet-related policiesUnaccompanied minor
Lost and Found DeskLoungesWi-Fi
Information CounterKnow your baggage allowanceParking

Easy Check-in

If you are facing any issues with your check-in or cannot get your boarding pass, you can let the airline’s city offices team know about your situation. They are professionals who will assist you in having a smooth book-in process so that you can avoid getting into trouble even before you have departed. Make sure that you have all the essential documents with you. 

Know your Baggage Allowance

Passengers must know the amount of luggage they can carry into the cabin or as checked baggage. Apart from the weight and size of your bags, there are certain items that you can not have with you. So, one must know the details to avoid any legal issues. Learn about your baggage allowance before you arrive at the airport. Connect with the office staff in the Vientiane Office.

Upgrade your Seats 

If you want to upgrade your seats but need to know how to do so, contact the Vietnam Airlines Vientiane office team members. You’ll get extra legroom along with advanced in-flight services, and you can enjoy a touch of luxury on your journey. You can upgrade your tickets by visiting the official website or simply head to the ticketing counter at the airport and let the officials know your demand. 

Lost and Found

If you have lost your item and are wandering around the airport, stop. Head straight to the lost and found counter and register your complaint. Give a proper description of your stuff to the staff present there, and they will note it down and immediately start taking action. You will get updates regularly via phone, text, and email, or you can also visit their official website. 

Concluding!

Now that you know the details of the Vietnam Airlines Vientiane Office in Laos, do not hesitate to book a flight. Enjoy the journey with the assistance of helpful staff constantly working for you.

Frequently Asked Questions!

What services are available to me from the headquarters of Vietnam Airlines?

If you have any questions about flights, including baggage information, flight status updates, ticket cancellations, and more, contact the Vietnam Airlines Officials through their Website.

What are the Vietnam Airlines Vientiane Office’s operational hours?

The Vientiane Office’s hours of operation are Every day- 24hrs. If you contact them during these hours, you can get prompt support. 

Where is the airline’s head office?

The head office of Vietnam Airlines is in Hanoi, Vietnam.

Does Vietnam Airlines offer assistance for children travelling solo?

Indeed. Parents can trust the supportive staff members of the airline for their kid’s travel. Make sure to prepare all the necessary documents beforehand. 

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