Lufthansa Airlines Nairobi Office in Kenya
- MWGF+XR Nairobi, Kenya
- 1 800 645-3880
- 24 hours, 7 days a week
- www.lufthansa.com
- customer.relations@lufthansa.com
Are you still stuck in between the bookings and unable to move further? It is quite a common issue, and people face it many times. Don’t waste your energy and invest your time in the Lufthansa Airlines Nairobi Office in Kenya, they are there to help people like you solve their travel-related queries and move on in their planning process.
You’ll get assistance on all kinds of services available at the airport from departure to arrival, including booking, reservations, lounge access, check-in, travel policies for pets, unaccompanied minors, expectant mothers, in-flight amenities, airport facilities, special assistance, refunds, baggage allowance, etc. Keep a good check of everything you need to ask, as the office executives are super supportive and patient. Keep scrolling to learn more details!
Lufthansa Airlines Nairobi Office Info
Now, it’s time to learn more about the Nairobi Office, including the address and contact details so that you can get in touch with the staff more smoothly. These two details are essential so please note them and connect with the staff as soon as possible.
If you want to get the maximum solutions most efficiently, adhere to the office timings; during these hours, a single staff member will give you individual importance to resolve the issues in the best possible way. We’ve mentioned the office’s operational hours; you can take a reference and plan your visit accordingly.
- Address: MWGF+XR Nairobi, Kenya
- Business Hours: 24 hours, 7 days a week
- Contact Number: 1 800 645-3880
Airport Office & Map Location
Jomo Kenyatta International Airport,
Embakasi, Nairobi, Kenya
Airport Phone Number: +25420822111
Head Office Address Details
If you reside near the Lufthansa Airlines head office, visit the office whenever you encounter any issues during your travels. We’ve listed all the essential details for your convenience, so just note them and use them whenever needed. Locating the head Office will not be a gigantic task now as everything is there with you, and you just need to plan a visit to the office.
| HQ Address | Lufthansa Aviation Center, Airportring, 60549 Frankfurt am Main, Germany |
| Operating Days/Hours | Monday to Friday, Closed on Saturday- Sunday/08.30 – 17.30 Hours |
| Contact Number | +49 69 86 799 799 |
| Email ID | customer.relations@lufthansa.com |
| Official Website | https://www.lufthansa.com/ |
Other Important Data about Lufthansa Airlines
Online Check-in: https://www.lufthansa.com/in/en/all-check-in
Flight Destinations: https://www.lufthansa.com/lhg/in/en
Flight Status: https://www.lufthansa.com/in/en/timetable-and-flight-status#/
Baggage Info: https://www.lufthansa.com/in/en/prepare-for-your-trip/baggage
Airport Info: https://www.lufthansa.com/in/en/airport-information
Cancellation and refund Info: https://www.lufthansa.com/in/en/cancellations-and-refunds
Travelling with Group: https://www.lufthansa.com/in/en/group-travel-and-charter
Traveling with Pets: https://www.lufthansa.com/in/en/travelling-with-animals
Travelling with Children: https://www.lufthansa.com/in/en/unaccompanied-minors
Ask Your Queries!
Below are some of the services offered by Lufthansa Airlines to all its passengers. You can also visit the city office with your queries, which will be solved in a few business days.
- Flight tickets
You must arrive on time with the necessary documents to book the tickets. The staff will then book a seat for you according to your seat preference and cabin class. With the officials’ guidance, you can enjoy a comfortable air trip.
- Check-in Procedure
You can save time and get details on how to do the online check-in. It saves time and gets you away from the last-moment rush at the check-in counters. You can also do the self-service check-in using the kiosk facilitated by the airline.
- Baggage Allowance
Proper baggage with allowed weight and items helps with a hassle-free air journey. If you don’t know much about baggage policies, you can head straight to the City Office to get complete info about the prescribed baggage size and weight. Keep a note of the prohibited articles, too.
- Refunds, complaints, and suggestions
If you want to cancel, you can ask the office staff for a refund. The office also allows people to submit complaints and suggestions about air travel. You can follow the required steps to do the abovementioned things and help the airline improve its services.
- Special Assistance
If you are a passenger with limited medical mobility, you need not worry; inform the airline office about this. The staff will book a wheelchair for you to take to the airport. Rest assured that the staff will always be present with you throughout this process. It is better to pre-book this assistance, as last-minute availability is next to impossible.
Final Thoughts!
The above guide must have helped clarify your mind about your next trip. Contact the office staff before entering the airport for your scheduled flight.
Help Section!
Passengers can navigate the head office using the address above or by calling them.
The headquarters of Lufthansa Airlines is in Germany.
Yes, they assist passengers with airline and travel-related issues, including ticket issues.
The services include bookings, reservations, flight schedules, baggage allowance information, edit information, check-in, discounts, travel plans, hotel bookings, transportation, in-flight pre-bookings, particular assistance booking, etc.
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