Turkish Airlines Singapore Office

  •    152 Beach Road 15-01/02 Gateway East Singapore 189721
  •    +65 67324556 / +90 850 333 0 849
  •    9 am - 6 pm (Monday - Friday), 9 am -1 pm on  Saturdays

Turkish Airlines strives towards customer-oriented passenger transport operations. To achieve this, they have their communication channels worldwide. If you travel with the airline and Singapore is your departure or landing station, you can take your complaints and queries to the Turkish Airlines Singapore Office. The customer-oriented scheme aims to provide solutions and satisfaction to all Turkish Airlines passengers. You can contact them by phone or visit during working hours. For further information, read the following. 

Address of the Turkish Airlines Office in Singapore

You can stop by the Turkish Airlines Singapore Office during working hours for bookings, managing reservations, or any other flight-related information. It is at 152 Beach Road 15-01/02 Gateway East Singapore 189721. 


Turkish Airlines Singapore Office- Contact Information

Turkish Airlines has offices all around the globe, with one such in Singapore. Whether your flight departs from or lands in Singapore, they have your back on all travel concerns of its dearest costumes. We have listed the contact details below: 

Turkish Airlines Singapore City Office.

The city office is closed on weekends (Saturday and Sunday). Turkish Airlines Singapore City Office staff help you with flight reservations and management. The cooperative representatives of Turkish Airlines make sure you fly hassle-free. Ensure there is no public holiday on your visiting day, as the office is closed on such occasions. 

Regional Office Address: 152 Beach Road 15-01/02 Gateway East Singapore 189721.

Office Hours: 9:30 am – 5:45 pm (Monday – Friday)

Mobile Number: +65 67324556/ +90 850 333 0 849 


Turkish Airlines Airport Office in Singapore

The Airport office is always at service for airport assistance during office hours on any day of the week. The office only stays closed on flight operational reasons. You can also contact the Turkish Airlines Airport Office in Singapore for same-day departure ticketing services between 8 pm and 10 pm at Row 5 Terminal 1 at the check-in counter. 

Airport Office Address: Unit 04-60 Passenger Terminal 1, Singapore Changi Airport, Singapore 918142.

Office hours: 2:30 pm to 11:30 pm (Monday to Sunday)


The Turkish Airlines operational office is open all days but is not approachable to the general public. The call timings are between 2:30 pm to 5 pm.

Mobile Number: +65 67324556 / +90 850 333 0 849

Email: sinops@thy.com

Turkish Airlines Singapore Cargo Office

If you have concerns about your cargo baggage not being safely returned to you after the flight Or if you found the luggage destroyed or delayed when you picked it up after the landing, you can contact the cargo office during working hours. The Turkish Airlines Singapore Cargo Office is closed only on Sundays and public holidays. 

Cargo Office Address: 85 Airport Cargo Road, SATS Airfreight Terminal 4, Core I, #02-271A, Singapore 819460

Office hours: 9 am – 6 pm (Monday – Friday), 9 am -1 pm on  Saturdays

Mobile Number: +65 67324556 / +90 850 333 0 849

Cargo Office E-mail: SINCARGO@THY.COM

Aircrafts Owned By the Turkish Airlines

With over 400 planes in its fleet, Turkish Airlines is empowered to offer comfortable and fuel-efficient travel. It has some of the latest aircraft models in its ever-expanding fleet. 

Airbus A319-1006132
Airbus A320-20018150- 159
Airbus A320neo9186
Airbus A321-20072178- 194
Airbus A321neo56182
Airbus A330-20013220-279
Airbus A330-30036289- 305
Airbus A350-90016316- 329
Boeing 737-80085151-189
Boeing 737-900ER15151- 169
Boeing 737 MAX 830151
Boeing 737 MAX 95169
Boeing 777-300ER33349- 400
Boeing 787-922300
Airbus A310-300F2
Airbus A330-200F12
Boeing 747-400BCF2
Boeing 777F8

Services by the Turkish Airlines Office in Singapore

The help center of Turkish Airlines carries a transparent service approach to ensure customer satisfaction. Turkish Airlines Staff earnestly attempt to offer solutions to flight reservations, cancellations, and management queries. Take a glance at the everyday assistance delivered at the Turkish Airlines Office in Singapore. 

Flight Bookings as per Your Choice

You can make your ticket reservations at the Turkish Airlines Singapore office with a call or a visit. They help you book the best seats according to your budget and comfort.  The staff will offer you some airfare tickets and shed light on the ongoing discounts and deals. If you want to clarify your doubts about payment methods (Credit Card, Debit Card, UPI, or Cash) or use your miles and flight credits for booking, the Turkish Airlines employee will be happy to help you. 

Explanation of Cancel and Refund Policies

Whether your flight got canceled involuntarily or you withdrew it for your reasons, Turkish Airlines staff will attempt to provide you with your deserving rebates as soon as possible. They will inform you of the cancellation policies and how you may get your refund. You must contact the Turkish Airlines Office in Singapore sooner rather than later for your canceled flight refunds. Depending on the airfare type, you may get your money back in the same payment method or flight credit. 

Change and Upgrade your Tickets

If you intend to upgrade your seat for an even more comfortable one, just dial or visit the regional Turkish Airlines Singapore Office. After a conversation with the customer service representative, you will understand the difference in airfare between the last ticket and the new one. They will also explain flight change policies if you no longer travel on the same schedule or itinerary. You can also change the tickets only for a few group members, the criteria for which office staff will explain. 

Register Baggage and Check-in: 

Getting baggage checked at the airport or check-in procedure prior to boarding can be frustrating and a waste of time. If you intend to know more about baggage registration and allowances, speak with the customer service representative at the Turkish Airlines Office in Singapore. Some airports have check-in schedules several hours before departure. They will guide you about all methods that will save you time and also inform you about the charges if you carry extra luggage on your flight. 

Resolutions for Luggage-Related Queries at Lost & Found

Turkish Airlines Singapore Office friendly staff welcomes complaints, suggestions, and baggage-related queries. If your item was lost, damaged, or delayed on arrival, you can contact the cargo office on landing. The Turkish Airlines employees have your back and will compensate you if there is any property loss or the luggage does not reach you on time. You can call or visit the cargo office during office hours using the above contact information. 

Frequent Questions and Their Answers

Who should I call to book a ticket with Turkish Airlines from Singapore?

You can call the Turkish Airlines Office in Singapore for ticketing services ( +65 67324556/ +90 850 333 0 849) between 9:30 am and 5:45 pm from Monday to Friday. 

Where is the Turkish Airlines Airport Office located in Singapore?

Contact the Turkish Airlines Singapore airport office at Unit 04-60 Passenger Terminal 1, Singapore Changi Airport, Singapore 918142. The office is open every day of the week between 2:30 pm and 11:30 pm.

Can I complain about my lost baggage on Turkish Airlines from Singapore?

Yes. You can register a complaint via phone or in person at the Turkish Airlines Singapore Cargo Office. The staff will investigate the matter and compensate you if you are eligible. 

Can I cancel my tickets at the Turkish Airlines Singapore Airport Office?

You must cancel the tickets at 152 Beach Road 15-01/02 Gateway East Singapore 189721 Turkish Airlines regional city office. 

What assistance can I get at the Turkish Airlines Singapore Office?

The regional office staff of Turkish Airlines helps you book your tickets, manage reservations, cancel flights and earn refunds, get special & wheelchair assistance, and also with the extra baggage allowance policies, etc. 

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