Air New Zealand Mumbai Office in Maharashtra

  •    3VR7+34 Mumbai, Maharashtra
  •    +64 9 369 1591
  •    Every day - 24hrs

Welcome to Air New Zealand, a hub for travellers seeking a smooth and convenient journey. Get answers to all your questions after visiting the Air New Zealand Mumbai Office. Regardless of your ticket type, the customer service representatives will enlighten you about all the pre and post-flight procedures. This manual is about learning more about your air travel and how to enhance it by enabling the various services. 

Air New Zealand Mumbai Office Details

If you are flying from Mumbai, head to the Air New Zealand Office and ease your travel issues at your fingertips. Once you reach out to the office staff, they will gladly help you resolve your pre-flight procedures in minutes. Below is the official information about the Mumbai Office:

3VR7+34 Mumbai, Maharashtra

Contact Number: +64 9 369 1591

Working Hours: Every day – 24hrs

Email Address:

Airport Info & Map Location

Chhatrapati Shivaji Maharaj International Airport, Mumbai,
Mumbai, Maharashtra 400099

Airport Contact Number: 02266851010

Head Office Details Of Air New Zealand

If the airline’s city offices fail to answer any specified query, you may prefer to contact the head office. Their representatives are fully-fledged and will address your concerns in the best possible way. 

185 Fanshawe Street, Auckland CBD, Auckland 1010, New Zealand

Working Hours: 24×7 Hours

Contact Number: +64 (0)9 357 3000

Email Address:

Official Website:

Other Information on Air New Zealand

Passengers often wish to track their flight status, check in online, and learn about other services from the comfort of their homes. To do so, click on the link below and learn everything about your plane. Staying in touch with the airline through social media helps you stay up to date about the airline’s terms and conditions. 

Online Check-in:

Flight Status, Check Here:

Flight Destinations:

On-board Services:

Flight Schedule:

Airport Info:

Inquiries For Baggage:

Special Assistance:

Travelling with Children:

Seek Assistance From the Air New Zealand at the Mumbai Office

Connecting with the airline’s office beforehand can contribute to successful air travel. From reserving your favourable seat to getting affordable ground transportation options, you can rely on the airline’s city Office. We have prepared a table for you to learn about the services offered by Air New Zealand:

Ticketing DeskTicket CancellationManage Reservation 
Self-Service Kiosk Track flight status Ongoing Discounts and Deals
Medical HelpMobility AidsPriority boarding 
Track refund status Purchase additional luggage in-flight entertainment
Access airport loungesBringing sports equipmentUnaccompanied Minor Service
Get flight delay compensationApply for a ticket refundLearn about baggage allowance
Pet Travel PolicyBookings for group travelPet Travel Policy
Unaccompanied Minor ServicesLost and Found DepartmentInformation Counter

Manage Bookings & Get a Refund after Cancellation

Don’t worry about your last-minute bookings, cancellations, and refunds while flying with Air New Zealand when everything can be resolved under the guidance of the Mumbai office staff. They will not only enlighten you about the airline’s regulations and policies but also fill you in on the specific charges. Isn’t it a breeze? So the easiest way to book or cancel your ticket or request a refund is to get in touch with the office representatives.

Switch to a Premium Class

Premium and business class seats are the best options to enjoy your air travel to the fullest. With extra legroom, in-flight entertainment,  free WiFi connectivity, and extra amenities, you can add a touch of comfort and luxury to your journey. You can upgrade your seat during booking or check-in. For an up to date information, ask the Officials of Mumbai to guide you through the process. 

Baggage Allowances

You should know that there are some rules and regulations when it comes to packing your bags for your trip with Air New Zealand. Along with the weight and size limit, you must check what items you stuff inside your bags. Before making any move, learn about the baggage policy since certain items might be prohibited inside the aircraft. Despite this, if you need any extra luggage, you can also purchase the additional baggage allowance under the guidance of office staff.

Assistance to Specially Abled

Air New Zealand cares about every passenger and takes pleasure in providing care and assistance to travellers with special abilities, whether navigating the airport or during the flight. From medical services to meal feeding to assisting the visually impaired, the cabin crew has got you covered in every way possible. Remember to inform the authorities 48 hours before your departure.

Types of Plane / Aircraft

Total fleet: 104 (incl. subsidiaries)

Airbus A320

  • Airbus A320-200

Boeing 737

  • Boeing 737-200
  • Boeing 737-300

Boeing 747

  • Boeing 747-200
  • Boeing 747-400

Boeing 767

  • Boeing 767-200
  • Boeing 767-300

Boeing 777

  • Boeing 777-200
  • Boeing 777-300

Boeing 787 Dreamliner

  • Boeing 787-9 Dreamliner

Douglas DC-8

  • Douglas DC-8-50

McDonnell Douglas DC-10

  • McDonnell Douglas DC-10-30

The following inquiries are Handled by the Customer Care Section of Air New Zealand

Flight Ticket BookingOk to BoardFlight Ticket Cancellation
Airport LoungesVisa ServicesBaggage Allowance, Online Check-in
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

People Frequently Ask!

Where is the Air New Zealand Office in Maharashtra?

Air New Zealand Office operates in Mumbai, Maharashtra.

How can I reach out to the City Offices for Air New Zealand?

You can visit the head office or connect with them via call, email, or text.

What facilities can I expect from the Air New Zealand?

The office staff offers several services, from various check-in options and extra baggage to special assistance.

Where can I find the Head Office of Air New Zealand?

The head office of Air New Zealand is located in Auckland, New Zealand.

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