Air New Zealand Palmerston Office in Australia

Welcome to Air New Zealand, a hub for travellers seeking a smooth and convenient journey. Get answers to all your questions after visiting the Air New Zealand Palmerston Office. Regardless of your ticket type, the customer service representatives will enlighten you about all the pre and post-flight procedures. This manual is about learning more about your air travel and how to enhance it by enabling the various services. 

Air New Zealand Palmerston Office Details

If you are flying from Palmerston, head to the Air New Zealand Office and ease your travel issues at your fingertips. Once you reach out to the office staff, they will gladly help you resolve your pre-flight procedures in minutes. Below is the official information about the Palmerston Office:

MJH9+H4 Palmerston North, New Zealand

Contact Number: +64 9 369 1591

Working Hours: Every day – 24hrs

Email Address: resasia@airnz.co.nz

Airport Info & Map Location

Palmerston North Airport,
Airport Drive, Milson, Palmerston North 4442, New Zealand

Airport Contact Number: +6463514415

Head Office Details Of Air New Zealand

If the airline’s city offices fail to answer any specified query, you may prefer to contact the head office. Their representatives are fully-fledged and will address your concerns in the best possible way. 

185 Fanshawe Street, Auckland CBD, Auckland 1010, New Zealand

Working Hours: 24×7 Hours

Contact Number: +64 (0)9 357 3000

Email Address: info@airnewzealand.co.nz

Official Website: https://www.airnewzealand.com/

Other Information on Air New Zealand

Passengers often wish to track their flight status, check in online, and learn about other services from the comfort of their homes. To do so, click on the link below and learn everything about your plane. Staying in touch with the airline through social media helps you stay up to date about the airline’s terms and conditions. 

Online Check-in: https://www.airnewzealand.com/online-check-in

Flight Status, Check Here: https://www.airnewzealand.com/arrivals-and-departures

Flight Destinations: https://www.airnewzealand.com/destinations

On-board Services: https://www.airnewzealand.com/onboard-your-flight

Flight Schedule: https://www.airnewzealand.com/flight-schedules

Airport Info: https://www.airnewzealand.com/check-in-and-immigration

Inquiries For Baggage: https://www.airnewzealand.com/baggage

Special Assistance: https://www.airnewzealand.com/special-assistance

Travelling with Children: https://www.airnewzealand.com/special-assistance-flying-with-children-infants

Seek Assistance From the Air New Zealand at the Palmerston Office

Connecting with the airline’s office beforehand can contribute to successful air travel. From reserving your favourable seat to getting affordable ground transportation options, you can rely on the airline’s city Office. We have prepared a table for you to learn about the services offered by Air New Zealand:

Ticketing Desk	Ticket Cancellation	Manage Reservation
Self-Service Kiosk	Track flight status	Ongoing Discounts and Deals
Medical Help	Mobility Aids	Priority boarding
Track refund status	Purchase additional luggage	in-flight entertainment
Access airport lounges	Bringing sports equipment	Unaccompanied Minor Service
Get flight delay compensation	Apply for a ticket refund	Learn about baggage allowance
Pet Travel Policy	Bookings for group travel	Pet Travel Policy
Unaccompanied Minor Services	Lost and Found Department	Information Counter

Manage Bookings & Get a Refund after Cancellation

Don’t worry about your last-minute bookings, cancellations, and refunds while flying with Air New Zealand when everything can be resolved under the guidance of the Palmerston office staff. They will not only enlighten you about the airline’s regulations and policies but also fill you in on the specific charges. Isn’t it a breeze? So the easiest way to book or cancel your ticket or request a refund is to get in touch with the office representatives.

Switch to a Premium Class

Premium and business class seats are the best options to enjoy your air travel to the fullest. With extra legroom, in-flight entertainment,  free WiFi connectivity, and extra amenities, you can add a touch of comfort and luxury to your journey. You can upgrade your seat during booking or check-in. For an up to date information, ask the Officials of Palmerston to guide you through the process. 

Baggage Allowances

You should know that there are some rules and regulations when it comes to packing your bags for your trip with Air New Zealand. Along with the weight and size limit, you must check what items you stuff inside your bags. Before making any move, learn about the baggage policy since certain items might be prohibited inside the aircraft. Despite this, if you need any extra luggage, you can also purchase the additional baggage allowance under the guidance of office staff.

Assistance to Specially Abled

Air New Zealand cares about every passenger and takes pleasure in providing care and assistance to travellers with special abilities, whether navigating the airport or during the flight. From medical services to meal feeding to assisting the visually impaired, the cabin crew has got you covered in every way possible. Remember to inform the authorities 48 hours before your departure.

Types of Plane / Aircraft

Total fleet: 104 (incl. subsidiaries)

Airbus A320

• Airbus A320-200

Boeing 737

• Boeing 737-200
• Boeing 737-300

Boeing 747

• Boeing 747-200
• Boeing 747-400

Boeing 767

• Boeing 767-200
• Boeing 767-300

Boeing 777

• Boeing 777-200
• Boeing 777-300

Boeing 787 Dreamliner

• Boeing 787-9 Dreamliner

Douglas DC-8

• Douglas DC-8-50

McDonnell Douglas DC-10

• McDonnell Douglas DC-10-30

The following inquiries are Handled by the Customer Care Section of Air New Zealand

Flight Ticket Booking	Ok to Board	Flight Ticket Cancellation
Airport Lounges	Visa Services	Baggage Allowance, Online Check-in
Airport Transfers	Meet and Greet	Duty-Free Allowance
Immigration Services	Business Class	In-Flight Meals
Missing Luggage	Airport Lounges	Flight/Visa Info
Miles	Economy Class	Delayed Flights
Airport Facilities	In-Flight Entertainment	Airport Wifi
Valet Parking	Visa on Arrival	Flight Wifi

People Frequently Ask!