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Vietnam Airlines Gatwick Office in UK

Passengers seeking answers regarding Vietnam Airlines Gatwick Office in UK can get all the details here. Customer service representatives are available by phone and online to help with your needs. If you want to purchase a ticket, change an existing booking, or get help with special assistance, there are some ways to contact their office.

The most convenient option is to visit their official website and use their online tools. You can manage your existing reservations, change flights, and even purchase new tickets, all from the comfort of your home. Call their contact number to speak to a customer service representative. You don’t have to surf the internet to get these details, as we have them all in one place: this article. Read on to get the complete information below.

How To Contact Vietnam Airlines Gatwick Office?

You can quickly contact the airline’s Gatwick office by contacting their phone number or visiting their office. If you prefer online options, you can get an answer by asking the chat assistant on their online platform. All the contact details of this office, along with the headquarters, are reflected below:

If you want the contact details of the Gatwick Office, then check out the segment below:

Address- 5R39+F5 Gatwick, United Kingdom

Working Hours- Every day – 24hrs

Email Address- onlinesupport@vietnamairlines.com

Airport Info & Map Location

London Gatwick Airport,
Horley, Gatwick RH6 0NP, United Kingdom

Airport Contact Number: +443448920322

Vietnam Airlines Headquarters Details

If you want to get in touch with the headquarters instead, you can get all the contact information below:

HQ Address- 200 Nguyen Son Street, Long Bien District, Hanoi, Vietnam.

Working Hours- Every day – 24hrs

Contact Number- +91 11 2373 0864

Email Address- onlinesupport@vietnamairlines.com

Official Website: https://www.vietnamairlines.com/vn/en/home

Other Details Of The Vietnam Airlines

Here are some more important information left that might come in use for you:

Online Check-in- https://www.vietnamairlines.com/my/en/home

Flight Destinations- https://www.vietnamairlines.com/vn/en/destinations/viet-nam

Airport Info- https://www.vietnamairlines.com/nz/en/travel-information/check-in/airport-check-in

Inquiries For Baggage- https://www.vietnamairlines.com/nz/en/travel-information/baggage

Special Service Charges: https://www.vietnamairlines.com/nz/en/buy-tickets-other-products/special-services/special-service-charges

Traveling with Family: https://www.vietnamairlines.com/nz/en/buy-tickets-other-products/special-services/infants-children

Traveling with Pets: https://www.vietnamairlines.com/nz/en/buy-tickets-other-products/special-services/traveling-with-pet

Get Answers to Your Queries at the Vietnam Airlines

When we mention the Gatwick office of Vietnam Airlines, it’s like one place for everything related to your travels. If you have a concern in mind and want to know if their staff will resolve that, you can check out here:

Booking and Tickets
Booking new flights Changing existing flight reservations
Adding baggage or seat selection to a reservationChecking in for a flight
Things Restricted During Security CheckPrinting boarding passes
Information and Assistance
Flight status inquiries (delays, cancellations, arrivals)Information about baggage allowances and fees
Finding lost or delayed luggageAssistance with special needs (unaccompanied minors, disabilities)
Regulations For Liquid ThingsInformation about pet travel policies
Travel and Account Management
Mileage program inquiries and account managementUpgrading flights with miles or money
Vouchers and travel creditsPayment options and errors
Other General Queries
Airport information and directionsParking options at the airport
Local hotel recommendationsInformation about currency exchange
Lost and found at the airportMedical assistance information

Booking and Ticketing Queries

These queries are all related to making and managing flight reservations with Vietnam Airlines: 

  • Booking new flights involves finding a flight, selecting your desired travel dates and itinerary, and purchasing your ticket.
  • Changing existing flight reservations– Modify your existing flight, such as changing the date, time, or passenger information.
  • Adding baggage or seat selection- You can pay extra to check in additional luggage or choose your preferred seat on the aeroplane.
  • Checking in for a flight involves confirming your flight information and receiving your boarding pass before departure.
  • Printing boarding passes– Print a physical copy of your boarding pass for easy access at the airport.

Information and Assistance Queries

These queries involve getting help with flight-related issues or finding information about travel policies.

  • Flight status inquiries- Check your flight’s real-time status to see any delays, cancellations, or changes in arrival times.
  • Information about baggage allowances and fees– Understand how much luggage you can bring for free and the charges for exceeding the weight or number of allowed bags.
  • Finding lost or delayed luggage helps you report and track down lost or delayed baggage.
  • Assistance with special needs- It offers specific services for passengers with disabilities or unaccompanied minors travelling alone. 
  • Information about pet travel policies– Know the airline’s pet travel regulations.

Get Your Questions Answered

What services does the Vietnam Airlines offer?

It offers various services, including booking changes, information on flights and destinations, baggage, travel insurance options, and lost and found items.

How can I find the contact information for the Vietnam Airlines Gatwick Office?

The Gatwick Office’s contact information is here; the phone number is 00 84 24 3832 0320.

Are there any benefits to visiting the Gatwick Office?

While you can do many things online, visiting the Gatwick Office might be helpful. It includes complex itinerary changes, personalized assistance with booking or travel needs, and a preference for in-person interaction.

Do I need an appointment to visit the Gatwick Office?

Generally, there is no need for appointments for the Gatwick Office. But it’s recommended that you call them in advance to check if they are busy and avoid wait times.

What if all the city offices are closed when I need assistance?

Vietnam Airlines offers 24/7 customer support through its website or by calling its toll-free number under the “Contact Us” section.

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